Mismatched perceptions and expectations

Justice Expectations and Applicant Perceptions

Expectations, which are beliefs about a future state of affairs, constitute a basic psychological mechanism that underlies virtually all human behavior. Although expectations serve as a central component in many theories of organizational behavior, they have received limited attention in the organizational justice literature. The goal of this paper is to introduce the concept of justice expecta...

Expecting the Unexpected: Understanding Mismatched Privacy Expectations Online

Online privacy notices are supposed to act as the primary mechanism to inform users about the data practices of online services. In practice, users ignore notices as they are too long and complex to read. Instead, users rely on formed expectations to determine with which site they feel comfortable interacting. Mismatches between actual practices and a user’s expectations may result in users exp...

Expectations and Perceptions in Developing Countries:

The expectations and perceptions of ED patients.

Patients expect staff to treat them as individuals, listen to their concerns, provide reassurance, and provide updates on what is happening at all stages of their ED visit, including expected delays, investigations, results, and treatments. Patients do not expect to wait to see a physician once they are brought back to the treatment area. Patients expect to be given an accurate wait time estima...

Lecture Capture: Student Perceptions, Expectations, and Behaviors

The decrease in cost and increase in automation of audio visual systems for the classroom has led to widespread deployment of lecture capture within higher education. While a number of studies have examined the effectiveness of such systems within an institution, no study has characterized student background across institutions. In this paper we describe three different lecture capture systems ...